Services Include

Server Updates

Being proactive? That’s smart. Our server checkup services will keep things running great.

Network Analysis

Let our team perform a comprehensive security analysis of your network and provide a detailed report on results.

Patch Management

We will keep your Servers & Workstations running optimally with our automatic patch management for Microsoft & 3rd Party programs.

Hardware Audits

Keeping track of your hardware and software can be a daunting task. Our program makes it a breeze to instantly check and provide detailed reports as needed.

Remote Portal

Gain access to all of your devices with our Client Portal. You can check your work pc from home or restart your server within minutes.

Security Suite

Included with our world class monitoring service is Webroot Internet Security. Take advantage of the worlds premier Security software and guarantee your network & devices are safe.

24x7x365 Server Managed Services
Essential Server Care $55

Monthly

$99 One-Time Setup

24x7 Device Monitoring

Microsoft Patch Management

LogMeIn Pro

Webroot Internet Security

Dedicated NOC

Discounted Project Services

System Performance & Analysis

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Preferred Server Care $75

Monthly

$49 One-Time Setup

Everything "Essential" +

System Performance & Analysis

Discounted Project Services

Remote Resolution

Global Policy Troubleshoot

MS Exchange Health Check

MS Service Pack Install

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Most Popular
ElitePLUS Server Care $99

Monthly

Setup Fee Waived

Everything "Essential" +

Everything "Preferred" +

Global Policy Troubleshoot

Proactive Server Restart

MS Exchange Health Check

MS Service Pack Install

System Performance & Analysis

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Essential Server Care

For those that prefer a hands-on approach, Essential Care provides back-office monitoring that helps you reducethe time needed to filter alerts and research resolutions. Our RMM software monitors all of your servers, and our NOC will alert you – day or night – when critical issues rise.helpdesk-sub

Preferred Server Care

Are your staff spending too much time troubleshooting and resolving issues? With Preferred Server Care, you can completely offload server monitoring and management to DR’s.Alerts generated by our RMM software are sent to our remote remediation team, which connects to troubled servers to apply the appropriate solution – and you can monitor systems and ticket statuses from anywhere.reliable-scable-performance-icon

Elite Server Care

If you need the best of the best, Elite Server Care has you covered. Our talented technical teams are ready to investigate and resolve all server issues, whether they are generated by our RMM alerts or raised by your team via our ticketing system. You benefit from the DR NOC critical notification and remediation teams, as well as the remote troubleshooting team for your service requests. You can forward any event identities, application messages, windows error messages and other anomalies to Digital Renaissance for best-effort troubleshooting and resolution.

24x7x365 Workstation Managed Services
Most Popular
Total Desktop Care+ $20

Monthly

$25 One-Time Setup

Hardware & software audits

Performance & Preventive Maintenance Reports

LogMeIn Pro Remote Control

LogMeIn Pro Remote Control (End-Client Access)

Patch Whitelisting Service

Antivirus Management

Web-based Management Portal

Desktop Performance Monitoring

Administrative Scripting

Policy Management

Client Communicator with Self-Help Center

VIPRE Antivirus License

Malwarebytes Anti-Malware Pro Software

US-based, End-Client Help Desk

Personalized Answering

Windows, Mac & Mobile Support

Administrative Tasks

Virus & Malware Removal

Software Installations

After Hours 6pm-8am

24x7 Coverage

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TDC+ & HelpDesk $25

Monthly

M-F 8am-6pm

Hardware & software audits

Performance & Preventive Maintenance Reports

LogMeIn Pro Remote Control

LogMeIn Pro Remote Control (End-Client Access)

Patch Whitelisting Service

Antivirus Management

Web-based Management Portal

Desktop Performance Monitoring

Administrative Scripting

Policy Management

Client Communicator with Self-Help Center

VIPRE Antivirus License

Malwarebytes Anti-Malware Pro Software

US-based, End-Client Help Desk

Personalized Answering

Windows, Mac & Mobile Support

Administrative Tasks

Virus & Malware Removal

Software Installations

After Hours 6pm-8am

24x7 Coverage

Sign Up
TDC+ & HelpDesk $45

Monthly

After Hours 6pm-8am

Hardware & software audits

Performance & Preventive Maintenance Reports

LogMeIn Pro Remote Control

LogMeIn Pro Remote Control (End-Client Access)

Patch Whitelisting Service

Antivirus Management

Web-based Management Portal

Desktop Performance Monitoring

Administrative Scripting

Policy Management

Client Communicator with Self-Help Center

VIPRE Antivirus License

Malwarebytes Anti-Malware Pro Software

US-based, End-Client Help Desk

Personalized Answering

Windows, Mac & Mobile Support

Administrative Tasks

Virus & Malware Removal

Software Installations

After Hours 6pm-8am

24x7 Coverage

Sign Up
TDC+ & HelpDesk $60

Monthly

24x7 Coverage

Hardware & software audits

Performance & Preventive Maintenance Reports

LogMeIn Pro Remote Control

LogMeIn Pro Remote Control (End-Client Access)

Patch Whitelisting Service

Antivirus Management

Web-based Management Portal

Desktop Performance Monitoring

Administrative Scripting

Policy Management

Client Communicator with Self-Help Center

VIPRE Antivirus License

Malwarebytes Anti-Malware Pro Software

US-based, End-Client Help Desk

Personalized Answering

Windows, Mac & Mobile Support

Administrative Tasks

Virus & Malware Removal

Software Installations

24x7 Coverage

After Hours 6pm-8am

Sign Up
World Class IT Management
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Assess
Detailed analysis of your current business and technical environment

Streamline
Implement plan to streamline business process and improve productivity systems

Protect
Application of industry best practices for data security, backup and recovery

Manage
Ongoing monitoring, maintenance and problem remediation to ensure server, desktop, network and application performance

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